Thank you for shopping with ShopMeHub. We are committed to delivering your orders safely, securely, and as quickly as possible. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
- Orders are processed Monday through Saturday, excluding public holidays.
- Once your order has been dispatched, you will receive a confirmation email and/or SMS containing your shipment tracking details.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery timelines are as follows:
- Metro Cities: 3–5 Business Days
- Other Cities & Towns: 5–7 Business Days
- Remote & Rural Locations: 7–10 Business Days
Please note that these are estimated delivery times and may vary depending on:
- Courier partner operations
- Weather conditions
- Public holidays and festivals
- Natural disasters
- Unexpected logistical delays
While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control.
Shipping Charges
- Free Shipping is available on eligible orders as advertised on our website.
- If shipping charges apply, they will be clearly displayed during checkout before payment is completed.
- Any applicable shipping charges are non-refundable unless the return is due to an error on our part or a defective product.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use the tracking information provided to monitor the status of your shipment and estimated delivery date.
If you do not receive your tracking details within 48 hours of dispatch, please contact our support team.
Delivery Attempts
Our courier partners will make multiple delivery attempts to deliver your package.
If delivery cannot be completed due to:
- Incorrect or incomplete shipping address
- Customer unavailability
- Refusal to accept the package
the shipment may be returned to us.
Additional shipping charges may apply if the order needs to be re-dispatched.
Incorrect Shipping Information
Please ensure that your shipping address, phone number, and other contact information are correct before placing your order.
ShopMeHub cannot be held responsible for delays, failed deliveries, or returned shipments caused by incorrect or incomplete customer information.
Damaged or Tampered Packages
If your package arrives damaged or appears to have been tampered with:
- Inspect the package before accepting delivery whenever possible.
- Take clear photos or videos of the package and the product.
- Contact our support team within 48 hours of receiving the order.
After verification, we will investigate the issue and provide an appropriate resolution in accordance with our Refund & Return Policy.
Delayed Deliveries
Although we work with reliable courier partners, delivery delays may occasionally occur due to factors beyond our control.
If your shipment is delayed beyond the estimated delivery timeline, our customer support team will be happy to assist you in tracking your order and providing updates whenever possible.
International Shipping
At present, ShopMeHub ships only within India.
We do not currently offer international shipping unless specifically mentioned for selected products or promotional campaigns.
Need Assistance?
If you have any questions regarding your shipment or order, please contact us.
ShopMeHub
📧 Email: shopmehub@gmail.com
📞 Phone: +91 9789264103
🕒 Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)
We aim to respond to all shipping-related inquiries within 24–48 business hours.